Pharmacy management for the dispensary inside your clinic or hospital
Dispensing that knows the prescription, the stock and whether the visit is paid. The earliest-expiring batch goes out first, the shelf and the screen agree, and the RRF, IFRR and controlled-drug register come out of work you have already done.
The problems we hear from pharmacists
The bin card says 40, the shelf says 12
When receiving, dispensing and counting live in different books, the record drifts from the shelf — and the gap is found at the stocktake, not when it happened.
Expiry you discover at the stocktake
Old batches sit behind new ones. By the time anyone looks, the medicine is waste and the money is gone.
Medicine handed over before anyone paid
A busy window, a patient who says the cashier is next — and the visit closes with medicine out and nothing in.
Prescriptions you cannot read
A handwritten script means a phone call to the doctor, a guess, or a patient sent back upstairs.
RRF and register paperwork every month
The RRF, IFRR and controlled-drug register are rebuilt by hand from bin cards and dispensing books — the same numbers counted twice.
Patients sent away for what you do not stock
When an item is out, the patient leaves with nothing they can use elsewhere.
What you get on day one
No payment, no release
Medicine is not released until the visit is paid, and the pharmacy counter sees only its own money — so there is nothing to argue about at the window.
First expiry, first out
Stock is held by batch and expiry, and dispensing picks the earliest-expiring batch automatically.
Reports from the work you did
RRF and IFRR logistics reports, the controlled-drug register, pharmacist interventions and compounding records — produced from dispensing, not rebuilt from it.
One ledger from purchase to patient
Purchase orders, goods receipts, transfers between stores, stocktakes, bin cards and Model 22 vouchers, all on the same record.
The modules pharmacists use
Every facility gets the core. Add-ons are switched on only where you need them.
Pharmacy
A dispensing window that knows the prescription, the stock and whether the visit is paid.
- Prescription queue by patient visit
- Dispensing with stock deduction, pricing, and the earliest-expiring batch picked first
- Partial supply, substitution, cancellation
- Over-the-counter sales at the drug window
Inventory & Stock
Purchasing, receiving and consumption in one ledger, so the screen matches the shelf.
- Products, categories, variants, suppliers
- Buy by the box, sell by the piece
- Purchase orders, goods receipts and supplier returns
- Batches and expiry, issued earliest-expiry first
Billing & Payments
One balance per visit, however many counters and bills it passed through.
- Invoicing and payment recording
- One consolidated balance per visit, even when several bills are raised
- Separate pharmacy and clinical cash counters, each seeing only its own money
- Point-of-sale register with barcode scan, product grid, and running ticket
Consultation & Clinical Records
Structured charting the facility shapes itself, filled in during the consultation.
- Digital patient charts
- Diagnoses with ICD-10 coding
- Prescriptions checked for interactions, dose and allergies before they are saved
- Vitals and clinical data captured before the doctor sees the patient
Data Exchange
Records that can leave the building in a standard shape when the patient or the system needs them to.
- FHIR R4 read access to patients, encounters, observations, results and prescriptions
- Clinical documents in and out as CDA
- E-prescriptions an outside pharmacy can verify
- Client registry with Fayda national ID
Reports & Analytics
Clinical, financial and operational reporting — for one site or every branch side by side.
- Financial, clinical, operational, and queue reports
- Lab, pharmacy, inpatient, imaging, referral and consult reports
- Morbidity reporting (conditions by age band and sex)
- Every branch side by side over the same period
From prescription to report
- 01
Prescribe
The doctor prescribes in the chart; interactions, dose and allergies are checked before it is saved.
- 02
Queue
The prescription appears in the pharmacy queue, grouped by visit — no slip to carry or read.
- 03
Pay
The patient pays at the pharmacy counter or the main cashier; the visit shows one balance.
- 04
Dispense
The earliest-expiring batch is picked, partial supply or substitution is recorded, and stock comes off the shelf record.
- 05
Report
RRF, IFRR and the controlled-drug register are produced from what was dispensed.
What pharmacists ask us
Can it produce RRF and IFRR reports?
Yes. Both logistics reports are produced from the stock and dispensing records.
Does it stop dispensing before payment?
Yes. Medicine is not released until the visit is paid.
Does it handle batches and expiry?
Yes. Stock is held by batch and expiry, and the earliest-expiring batch is picked first.
Can we sell over the counter?
Yes. Over-the-counter sales run at the drug window, through a point-of-sale register with barcode scanning.
Is there a controlled-drug register?
Yes, alongside pharmacist interventions and compounding records.
Can we dispense prescriptions written elsewhere?
Yes. The pharmacy accepts prescriptions written at other facilities, and prints a prescription an outside pharmacy can verify by QR code when you do not stock an item.
We are a standalone retail pharmacy — is this for us?
Bloom is built for the pharmacy inside a clinic or hospital, where dispensing follows the prescription and the bill. A standalone pharmacy can run counter sales, the POS register and full stock control, but if all you need is a retail till, a simpler pharmacy POS may suit you better. Talk to us and we will say so.
The research behind this page
Stock records in Ethiopian health facilities: what the studies measured
Ethiopian facilities do not mainly run out of medicines because nothing was ordered. They run out because the record of what is on the shelf disagrees with the shelf. The published measurements are consistent, and unflattering.
What actually drives outpatient satisfaction in Ethiopia
Pooled satisfaction with outpatient care in Ethiopian public hospitals is 61.95%. The meta-analysis findings are not what most clinics assume: getting all your prescribed drugs and having your privacy respected outweigh almost everything else.
Who pays: out-of-pocket, insurance, and why billing accuracy is a supply problem
The most-quoted figure for Ethiopian out-of-pocket spending is 31%. The WHO-sourced series puts it at 46.3% for 2023. Both are cited here, because the gap between them is the whole point about dated statistics.
Also built for
View allClinics
Front desk, charting, lab, pharmacy and billing for primary and medium clinics.
HOSPITALSHospitals
Wards, theatre, ED, lab, imaging and the running bill on one record.
HEALTH CENTERSHealth centers
Every programme register on one record, with the HMIS return built from the work.
Bring last month’s RRF
We will walk through how it would have come out of your dispensing records — and where your bin cards and shelf would have disagreed.