Everything the system does
99 capabilities covering the patient journey from booking to payment, plus the staff, stock and money behind it. Nothing on this page is a roadmap item — it is what runs in clinics today, as a web dashboard and a staff mobile app.
The patient journey
Registration, arrival and the queue — everything that happens before a clinician opens the record.
Patient Management
One record per person, findable in seconds and impossible to duplicate by accident.
- Patient registration with clinic card numbers
- Fast patient lookup by name, phone, or card number
- Duplicate-patient warning at registration
- Full patient history in one place
- Online self-registration form patients can fill before arriving
Front Desk & Patient Flow
One screen for the whole front desk, and a live board showing where every patient is.
- Single-screen front desk: find patient, register, check in, take card fee
- Live queue board showing everyone in the building, where they are, how long they have waited, and what they owe
- View own queue or the whole clinic's day
- Walk-ins and scheduled patients handled the same way
Appointments & Booking
Booking against real staff availability, including requests patients raise themselves.
- Appointment scheduling with staff availability
- Public online booking page for patients
- Booking request review — accept and schedule, or decline
- Waitlist
- Double-booking prevention
Clinical work
Consultation, lab, procedures, dental and pharmacy, all recorded against the same visit.
Consultation & Clinical Records
Structured charting the clinic shapes itself, filled in during the consultation.
- Digital patient charts
- Diagnoses with ICD-10 coding
- Prescriptions
- Vitals and clinical data captured before the doctor sees the patient
- Custom form templates the clinic designs itself
- Attach photos, scans, and documents
Laboratory
Ordering from the room, a worksheet for the bench, and results that keep their corrections.
- Lab test catalogue
- Test ordering from the consultation room
- Lab worksheet — technicians see their day's work in one list
- Preliminary, final, and corrected results, with corrections tracked and originals kept
- Attach result documents and images
Procedures & Services
A priced service catalogue that orders, records and bills like the lab does.
- Service catalogue with categories and pricing
- Service ordering and result recording
- Same result workflow as the lab
Dental
A full tooth chart for dental clinics — switched on per clinic, invisible to the rest.
- Tooth chart with history
- Per-tooth procedures
- Treatment plans that turn into bills
- Gum (periodontal) charting
Pharmacy
A dispensing window that knows the prescription, the stock and whether the visit is paid.
- Prescription queue by patient visit
- Dispensing with stock deduction and pricing
- Partial supply, substitution, cancellation
- Over-the-counter sales at the drug window
- Accepts prescriptions written at other clinics
- Will not release medicine until the visit is paid
- Prints prescriptions for medicines the clinic does not stock
Money and stock
Charges raised where care happens, and stock drawn down by the same event that bills for it.
Billing & Payments
One balance per visit, however many counters and bills it passed through.
- Invoicing and payment recording
- One consolidated balance per visit, even when several bills are raised
- Separate pharmacy and clinic cash counters, each seeing only its own money
- Point-of-sale register with barcode scan, product grid, and running ticket
- Credit, part payment, and insurance/scheme coverage
- Service cards (prepaid visit packages) with usage tracking
- Payment proof capture
Inventory & Stock
Purchasing, receiving and consumption in one ledger, so the screen matches the shelf.
- Products, categories, variants, suppliers
- Purchase orders and goods receiving
- Stock adjustments and bulk corrections
- Separate pharmacy shelf and clinic store
- Consumables used per patient visit, deducted automatically
- Reorder alerts
Your team
Rosters, attendance and Ethiopian payroll for the people running the clinic.
Staff & HR
Who works when, who is on leave, and who actually turned up.
- Staff profiles and specialties
- Which staff treat patients and which do not
- Shift scheduling
- Leave and time-off requests
- Attendance tracking, with fingerprint/biometric device support
Payroll
Ethiopian tax brackets, loans and payslips — run from the attendance you already have.
- Salary components, allowances, deductions
- Ethiopian tax brackets
- Staff loans and advances
- Payroll runs and payslip generation
- Staff can view their own payslips
Reporting and dashboards
What the day produced — for management, for clinicians, and for statutory returns.
Reports & Analytics
Clinical, financial and queue reporting, including the returns government asks for.
- Financial, clinical, operational, and queue reports
- Morbidity reporting (conditions by age band and sex) for government returns
- Excel export
- Clinicians see their own performance figures
- Charts and dashboards each staff member can rearrange to suit their work
Dashboards
A different home screen per role, arranged by the person who has to use it.
- Home screen tailored to each role — receptionist, doctor, pharmacist, and manager each see different things
- Staff can move, resize, and hide widgets
- Clinic-wide templates a manager can set for a role
Platform
The parts that hold across branches: messaging, access control, AI assistance, mobile and localisation.
Notifications
WhatsApp, SMS and push from your own templates, with proof of what arrived.
- Appointment reminders and clinic messages
- WhatsApp, SMS, and mobile push
- Clinic-editable message templates
- Quiet hours
- Delivery log showing what was sent and whether it arrived
Multi-Branch & Multi-Clinic
Several clinics on one system, separated by default and administered from one place.
- Multiple clinics on one system, fully separated
- Branches, locations, rooms, and chairs
- Per-clinic operating hours and settings
- Central administration console
Security & Access Control
Each role sees only its own work, and every action carries a name and a timestamp.
- Role-based access — each staff member sees only what their job needs
- Clinic-defined custom roles
- Menu shaped to the role, so daily tasks are one click away
- Full audit trail of who did what
- Secure login and session management
AI Assistant
Coding suggestions and note-taking shortcuts that keep the clinician in the chair.
- Diagnosis code suggestions
- Reusable text snippets for faster note-taking
- Clinical chat assistant
- Automated insights
Mobile App
The clinic in a pocket for staff, and still readable when the connection drops.
- Patients, appointments, and queue on the phone
- Invoices, payments, and payment proof capture
- Medical records and lab results
- Booking request triage
- Stock lookup and price list
- Payslips
- Dental charts (view only)
- Reports and analytics
- Works offline for viewing
Localisation
Built for Ethiopian clinics rather than translated for them.
- Ethiopian calendar and time throughout
- Ethiopian tax and payroll rules
Not every clinic needs every feature
A three-room general practice and a multi-branch dental group switch on very different halves of this list. Tell us how your clinic runs and we will show you the part of the system you would actually use — and what it costs.