# Features > Every feature in Bloom Medicine — patient records, queue and booking, EMR, laboratory, pharmacy, billing, inventory, payroll, reporting, notifications, multi-branch, and the staff mobile app. Source: https://www.medicine.et/features Site: Bloom Medicine — https://www.medicine.et --- The complete shipped feature catalogue: 99 features across 6 areas. Nothing on this list is aspirational. ## The patient journey Registration, arrival and the queue — everything that happens before a clinician opens the record. ### Patient Management One record per person, findable in seconds and impossible to duplicate by accident. - Patient registration with clinic card numbers - Fast patient lookup by name, phone, or card number - Duplicate-patient warning at registration - Full patient history in one place - Online self-registration form patients can fill before arriving Deep dive: [Patient Tracking](https://www.medicine.et/modules/patient-tracking) ### Front Desk & Patient Flow One screen for the whole front desk, and a live board showing where every patient is. - Single-screen front desk: find patient, register, check in, take card fee - Live queue board showing everyone in the building, where they are, how long they have waited, and what they owe - View own queue or the whole clinic's day - Walk-ins and scheduled patients handled the same way Deep dive: [Queue & Appointments](https://www.medicine.et/modules/queue-appointments) ### Appointments & Booking Booking against real staff availability, including requests patients raise themselves. - Appointment scheduling with staff availability - Public online booking page for patients - Booking request review — accept and schedule, or decline - Waitlist - Double-booking prevention Deep dive: [Queue & Appointments](https://www.medicine.et/modules/queue-appointments) ## Clinical work Consultation, lab, procedures, dental and pharmacy, all recorded against the same visit. ### Consultation & Clinical Records Structured charting the clinic shapes itself, filled in during the consultation. - Digital patient charts - Diagnoses with ICD-10 coding - Prescriptions - Vitals and clinical data captured before the doctor sees the patient - Custom form templates the clinic designs itself - Attach photos, scans, and documents Deep dive: [Electronic Medical Records](https://www.medicine.et/modules/electronic-medical-records) ### Laboratory Ordering from the room, a worksheet for the bench, and results that keep their corrections. - Lab test catalogue - Test ordering from the consultation room - Lab worksheet — technicians see their day's work in one list - Preliminary, final, and corrected results, with corrections tracked and originals kept - Attach result documents and images ### Procedures & Services A priced service catalogue that orders, records and bills like the lab does. - Service catalogue with categories and pricing - Service ordering and result recording - Same result workflow as the lab ### Dental (optional — enabled per clinic) A full tooth chart for dental clinics — switched on per clinic, invisible to the rest. - Tooth chart with history - Per-tooth procedures - Treatment plans that turn into bills - Gum (periodontal) charting ### Pharmacy A dispensing window that knows the prescription, the stock and whether the visit is paid. - Prescription queue by patient visit - Dispensing with stock deduction and pricing - Partial supply, substitution, cancellation - Over-the-counter sales at the drug window - Accepts prescriptions written at other clinics - Will not release medicine until the visit is paid - Prints prescriptions for medicines the clinic does not stock ## Money and stock Charges raised where care happens, and stock drawn down by the same event that bills for it. ### Billing & Payments One balance per visit, however many counters and bills it passed through. - Invoicing and payment recording - One consolidated balance per visit, even when several bills are raised - Separate pharmacy and clinic cash counters, each seeing only its own money - Point-of-sale register with barcode scan, product grid, and running ticket - Credit, part payment, and insurance/scheme coverage - Service cards (prepaid visit packages) with usage tracking - Payment proof capture Deep dive: [Billing & Invoicing](https://www.medicine.et/modules/billing-invoicing) ### Inventory & Stock Purchasing, receiving and consumption in one ledger, so the screen matches the shelf. - Products, categories, variants, suppliers - Purchase orders and goods receiving - Stock adjustments and bulk corrections - Separate pharmacy shelf and clinic store - Consumables used per patient visit, deducted automatically - Reorder alerts Deep dive: [Inventory Management](https://www.medicine.et/modules/inventory-management) ## Your team Rosters, attendance and Ethiopian payroll for the people running the clinic. ### Staff & HR Who works when, who is on leave, and who actually turned up. - Staff profiles and specialties - Which staff treat patients and which do not - Shift scheduling - Leave and time-off requests - Attendance tracking, with fingerprint/biometric device support Deep dive: [Staff Management](https://www.medicine.et/modules/staff-management) ### Payroll Ethiopian tax brackets, loans and payslips — run from the attendance you already have. - Salary components, allowances, deductions - Ethiopian tax brackets - Staff loans and advances - Payroll runs and payslip generation - Staff can view their own payslips ## Reporting and dashboards What the day produced — for management, for clinicians, and for statutory returns. ### Reports & Analytics Clinical, financial and queue reporting, including the returns government asks for. - Financial, clinical, operational, and queue reports - Morbidity reporting (conditions by age band and sex) for government returns - Excel export - Clinicians see their own performance figures - Charts and dashboards each staff member can rearrange to suit their work ### Dashboards A different home screen per role, arranged by the person who has to use it. - Home screen tailored to each role — receptionist, doctor, pharmacist, and manager each see different things - Staff can move, resize, and hide widgets - Clinic-wide templates a manager can set for a role ## Platform The parts that hold across branches: messaging, access control, AI assistance, mobile and localisation. ### Notifications WhatsApp, SMS and push from your own templates, with proof of what arrived. - Appointment reminders and clinic messages - WhatsApp, SMS, and mobile push - Clinic-editable message templates - Quiet hours - Delivery log showing what was sent and whether it arrived ### Multi-Branch & Multi-Clinic Several clinics on one system, separated by default and administered from one place. - Multiple clinics on one system, fully separated - Branches, locations, rooms, and chairs - Per-clinic operating hours and settings - Central administration console ### Security & Access Control Each role sees only its own work, and every action carries a name and a timestamp. - Role-based access — each staff member sees only what their job needs - Clinic-defined custom roles - Menu shaped to the role, so daily tasks are one click away - Full audit trail of who did what - Secure login and session management Deep dive: [Staff Management](https://www.medicine.et/modules/staff-management) ### AI Assistant Coding suggestions and note-taking shortcuts that keep the clinician in the chair. - Diagnosis code suggestions - Reusable text snippets for faster note-taking - Clinical chat assistant - Automated insights ### Mobile App The clinic in a pocket for staff, and still readable when the connection drops. - Patients, appointments, and queue on the phone - Invoices, payments, and payment proof capture - Medical records and lab results - Booking request triage - Stock lookup and price list - Payslips - Dental charts (view only) - Reports and analytics - Works offline for viewing ### Localisation Built for Ethiopian clinics rather than translated for them. - Ethiopian calendar and time throughout - Ethiopian tax and payroll rules